Mailock® Pro Offer

Keep client email

exchanges safe

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Register for The Right Mortgage member rate of £8.50 per month

Safely exchange client information by email in line with regulatory guidance. Use with Windows Outlook or your web browser.

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Supertitle

Exchange sensitive

information, simply

You are obliged to protect sensitive data, but your clients demand easy access to information. Effortlessly exchange messages and files by email, without compromising your business.

  • Secure outbound emails and replies
  • Prevent ‘wrong recipient’ mistakes
  • Use with Outlook or your web browser
adviser using mailock with unipass_compressed

Send & receive

How it works

1. Send

Start a secure email from your desktop or web browser, choosing from a range of authentication challenges.

Secure Mailock send button in email client

3. Receive

Recipients receive a notification in their inbox and must pass your authentication challenge to unlock the message.

Enter the code screen to unlock your Mailock secure email

3. Reply

Replying is easy - recipients can use Mailock for desktop or web to keep sensitive messages and files secure.

Enter the code to unlock your Mailock secure email
Secure Mailock send button in email client
Enter the code screen to unlock your Mailock secure email
Enter the code to unlock your Mailock secure email

Security

Protect data

from interception

Secure emails and replies

Start encrypted email exchanges with a click, verifying your recipients to guarantee a safe connection. Protect messages and attachments on delivery and when your clients reply.

Couple sending a secure email reply

Prevention

Stop mistakes

before it's too late

Trigger sensitive data alerts

Prevent against the top cause of a data breach - emails sent to the wrong people. Mailock won’t let you send sensitive data without confirming its security.

Mailock trigger word warning interface

Integration

Secure email

where it suits you

Use with Outlook or on the web

Secure emails using the Mailock Outlook add-in for Windows, our secure web app, or upgrade to our Enterprise plan to integrate with any email client or provider.

Outlook static GIF - sending a secure email

Compliance

Regulatory guidance

A secure email service that helps you to comply with UK data security regulations

Encrypt personal information (GDPR)

The Information Commissioner's Office (ICO) and Financial Conduct Authority (FCA) require businesses to encrypt sensitive data transferred digitally. The ICO can levy fines of up to £17m for non-compliance (or 4% of turnover).

Record proof-of-delivery (MIFID II)

All businesses should record digital communications and retain proof-of-delivery to align with ICO guidance. Proof-of-receipt is also required by the FCA for certain types of document (e.g., KIDs).

Protect customers (Consumer Duty)

Are you encouraging customers to send their information into your business unsecured? The FCA's Consumer Duty is a mandate to provide easy-to-understand communications and protect customers from financial harm.

Testimonial

I just think about
it as being email.

It hasn’t changed the way we work. Email is how most of our clients want to communicate and Mailock acts as a second pair of eyes.

 Sam Whybrow  Director, Thanks Wealth Planning
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Features

Secure your emails
without switching

Sign up to Mailock Pro to start securing messages and attachments using your existing email setup.

Email icon

Compose

Compose secure emails in Windows Outlook or our web app. Create your message, add attachments, select your challenge and send.

Data warning icon

Prevent

Catch sensitive emails before it's too late with custom trigger words. If they're included in a message, you'll be alerted to send it securely.
Encryption icon

Encrypt

Your emails and attachments are secured with end-to-end AES-256 encryption - virtually impenetrable protection for sensitive data.

Customer identity icon

Challenge

Select from a range of authentication types including SMS, question-and-answer, and Unipass ID to make sure the right people gain access.
Read notification icon

Monitor

Read notifications tell you when your messages are opened, so you can follow up at the right time.
Lightbulb icon

Engage

Recipients can reply easily via Outlook or on the web, keeping all their information secure.
Revoke icon

Revoke

Revoke secure emails sent in error, even if they've already been opened - your recipients will lose access to retrieve them immediately.
Branding icon

Brand

Customise the recipient journey with your company branding to foster a familiar, trusted user experience for your clients and partners.

Get the exclusive
The Right Mortgage offer

180K+
Users
2K+
Companies
1M+
Recipients
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Use Case

Ensure compliance

Secure email communications are crucial for compliance with regulatory guidance. Fulfil your obligations to protect sensitive data.

Relationships director thinking about customer experience

Use Case

Drive engagement

Another click is another point of friction. Mailock boosts open and response rates by delivering confidential information to customers' inboxes.

We have no outbound email security

Use Case

Strengthen security

If you can't securely exchange emails with clients, it's likely sensitive data is being compromised. Strengthen your outbound email security with Mailock.

Professional male helping colleague to use secure email system

Questions?

Talk to us

Book a call with a solutions consultant for a tailored Mailock demo.