Email authentication verifies the sender or recipient of an email message, helping to prevent fraud and spam, and making sure data is sent securely.
Email authentication uses digital checks to confirm the individual or organisation sending or receiving an email is genuine and trustworthy.
It addresses key threats, including phishing, where attackers try to steal sensitive information by posing as legitimate entities, and spoofing, where malicious actors send emails that appear to come from a genuine source.
"Email authentication is a cornerstone of modern digital security.
It builds trust in every email interaction, protecting both senders and recipients."
This feature boosts brand recognition and builds trust, because recipients can see that an email comes from a verified source.
BIMI adds a BIMI header to outgoing messages.
It contains a URL to a logo file.
The recipient’s mail client verifies the logo with DKIM checks and displays it if it passes.
Note: While sender authentication confirms the sender’s identity, it doesn’t encrypt the email content. To confirm both the sender’s legitimacy and the message’s confidentiality, combine sender authentication with email encryption.
Recipient Authentication
Recipient authentication makes sure only the intended recipient(s) can open an email.
It uses multi-factor (or two-factor) authentication to confirm the recipient’s identity.
MFA asks users to provide two or more verification factors to open an email.
These factors can include:
Something you know (a password),
Something you own (a digital device),
Something you are (a biometric identifier).
Single-factor authentication, which often includes just an email and password, creates one point of failure.
It’s easy for single-factor logins to get hacked or leaked in data breaches.
Multi-factor authentication stops attackers from breaking into an email account without more proof of identity.
Many methods exist for second-factor verification of email recipients.
The most common are SMS authentication and Q&A (question-and-answer authentication).
SMS Authentication
SMS authentication adds security by checking the user’s identity through the “something you own” factor.
It sends a verification code to a mobile device to confirm the recipient’s identity.
Most people are used to getting SMS codes for quick access to digital services.
When they try to open an email, they must enter a code sent to their phone within a short time frame.
This code is unique and only allows access to a single email.
If the user types the wrong code, access to that email is locked, and the sender must reissue it.
If the user types the right code, they gain access and can read and reply.
Q&A Authentication
Q&A, or “question and answer,” checks the recipient’s identity through the “something you know” factor.
When the user tries to open an email, they answer a pre-defined question set by the sender.
The question should be unique to the recipient and hard for anyone else to guess.
Avoid general or trivial questions so that security stays strong.
If the user answers correctly, they can see the email.
If they get it wrong too many times, the content is locked.
Who Should Use Email Authentication?
Email authentication is helpful for anyone who wants to secure their emails, especially if they send or receive sensitive information.
This includes individuals, small businesses, and large organisations.
It’s especially important for businesses in highly regulated industries, where data security is critical.
Healthcare, finance, legal, and government sectors rely on email authentication to follow rules and protect personal and financial information.
Why Is Email Authentication Important?
Email authentication greatly improves security for organisations.
It protects both senders and recipients from phishing and human error.
Phishing Attacks
Phishing is a common type of cyber attack aimed at individuals and businesses.
Attackers send emails that appear to be from trusted sources, like banks or well-known companies, to trick recipients into taking risky actions, such as clicking a link or sharing personal information.
For example, a 2023 study showed that phishing attacks caused almost 40% of all reported security breaches in small to medium-sized businesses worldwide.
Sender authentication helps fight phishing by confirming that emails come from a trusted source.
But without recipient authentication, there's no guarantee an email wasn’t read or altered by an unauthorised third party.
Human Error
Protecting against malicious attacks is crucial, but human error also causes data breaches.
Sending an email to the wrong person is the leading cause of data breaches in the UK.
In a busy workplace, it’s easy to attach the wrong document or send an email to the wrong recipient (a misdirected email).
Misdirected emails can be damaging if they contain sensitive information.
Our research shows that at least a quarter of consumers have accidentally sent personal data to the wrong person.
Recipient authentication stops that by making sure only the intended recipient can open the email.
Even if an email goes to the wrong person, they can’t open it without passing the verification step.
Beyond phishing and human error, there are other business benefits to strong email authentication:
Compliance With Regulations
Many industries, such as finance and healthcare, have strict rules for handling sensitive data.
Email authentication helps businesses comply by securing customer communication.
Improved Email Deliverability
Email authentication strengthens email authenticity and improves deliverability by reducing the chance that messages are rejected or sent to spam.
Building a Positive Reputation
Protecting customer information and privacy helps businesses build trust and loyalty.
How to Implement Email Authentication
Robust email authentication involves both sender and recipient verification.
Below is a simple roadmap for putting these measures into practice:
Set Up Sender Authentication: Configure SPF, DKIM, and DMARC in your DNS records so recipients can confirm emails come from your genuine domain.
Add Brand Indicators (Optional): Consider BIMI to help recipients identify verified email sources by displaying your brand logo.
Implement Recipient Authentication: Use multi-factor authentication methods, such as SMS codes or Q&A, to make sure only the intended person can access sensitive emails.
Layer Additional Security: Consider adding end-to-end encryption, email revoke, and tracking features to protect messages further and keep an audit trail.
Review and Maintain: Regularly monitor your authentication settings and update them to meet evolving cyber threats and regulatory requirements.
While many email providers support basic sender authentication by default, organisations often need extra tools for recipient authentication.
If your emails contain highly sensitive content, you might consider a secure email solution that offers features like:
Sabrina McClune is a Women in Tech Excellence 2022 finalist who writes extensively on cybersecurity, digital transformation, data protection, and digital identity. With a postgraduate degree in Digital Marketing (Distinction) and a First-Class Honours degree in English, she combines a strong academic foundation with professional expertise. At Beyond Encryption, Sabrina develops research-led content that supports financial and technology sectors navigating the complexities of the digital age.