Equiniti Adopts Mailock to Strengthen Secure Digital Communications

We’re thrilled to announce that EQ Retirement Solutions, the UK’s leading pension administration outsourcer and part of the Equiniti Group, has adopted Mailock, our secure communication solution.

At Beyond Encryption, we know how important it is to protect sensitive data.

For EQ, maintaining the privacy and security of its extensive network of clients and customers is a top priority.

By adopting Mailock, EQ is taking a bold step to support its digitisation and risk agenda.

This decision streamlines communications, improves customer experience, and reduces carbon output—a win-win for all involved.

Watch our interview with EQ about why they chose Mailock.

About EQ’s Leadership in Financial Services

EQ is a global leader in shareholder, retirement, and remediation services.

They serve as share registrar to 49% of the FTSE 100 and transfer agent to 35% of the S&P 500.

Their services benefit over 36 million people across 136 countries worldwide.

By leveraging Mailock’s encryption and authentication capabilities, EQ is creating a secure and efficient way to exchange sensitive information—connecting distributors, providers, and customers within financial services.

Mailock: Trusted by Industry Leaders

Mailock is already a trusted solution for many in the intermediary market.

UK providers such as Royal London, Aegon, abrdn, and Paragon have integrated Mailock into their operations.

Now, EQ’s adoption of Mailock further strengthens this secure communications ecosystem.

Together, we’re providing a dedicated solution that protects sensitive data while making communications seamless.

"We’re really excited to be starting this relationship with Beyond Encryption and rolling out Mailock to innovate the services we provide to EQ clients and their customers.

Communicating securely and reducing our carbon footprint are key drivers for our business.

It’s been a great achievement for both teams to get to this stage, and it will be an important enabler for transforming the retirement and pensions markets in the future."

— Rob Beverley, Head of Business Development & Marketing (Retirement Solutions), EQ

Why Secure Communication Matters

Data security has never been more critical.

Businesses in financial services handle vast amounts of sensitive data, yet communication methods don’t always reflect this responsibility.

That’s where we come in.

"There has never been a more vital time to consider data security within your organisation.

EQ shares our vision for an industry-wide solution that enables organisations to communicate quickly, efficiently, and, most importantly, securely.

There are very few solutions that facilitate compliant and protected interactions, all while contributing to cost savings and carbon reduction.

We’re thrilled to welcome EQ into the Mailock community."

— Paul Holland, Founder, Beyond Encryption

About EQ

EQ is a leading international provider of tech-enabled shareholder, retirement, and remediation services.

With over 6,500 employees, they support 37 million people across the UK, US, and beyond.

EQ’s mission is simple: care for every customer, simplify every transaction and reduce environmental impact.

FAQs

What Is Mailock?

Mailock is a secure email solution that uses end-to-end encryption and two-factor authentication to protect sensitive communications.

Why Did EQ Choose Mailock?

EQ adopted Mailock to enhance data security, streamline customer communications, and align with its sustainability goals by reducing carbon output.

How Does Mailock Improve Security?

Mailock makes sure that only intended recipients can access messages by using robust encryption and authentication protocols.

What Benefits Does Mailock Offer Over Traditional Methods?

By replacing print, pack, and post methods, Mailock reduces costs, increases efficiency, and supports environmental sustainability.

Who Else Uses Mailock?

Mailock is trusted by leading providers like Royal London, Aegon, abrdn, and Paragon to secure financial services sector communications.

Reviewed by

Sabrina McClune, 18.12.2024

Sam Kendall, 18.12.2024