View my subscription details and change/add a payment method

The Company Admin portal provides a  view of your subscription details and an opportunity to change your payment method or add an additional card if needed.

To access the Company Admin portal, simply log in using the same credentials you created during the Mailock registration process. Only users assigned with company Owner or Administrator roles will have access to this portal.

A link to the portal can be found here

Once logged in, select the 'Subscription' tab:

The Subscription tab will provide an overview of your current subscription details, including the number of licenses you hold and the associated costs.

To update your payment method, select the 'Update payment details' button: 

Change a Primary payment method

You'll see a 'Payment Methods' screen which shows your primary card being used. To amend the card details select the arrow next to 'Primary':

Next select 'Edit Payment Method':

Add your new card details and update the address, if different, then click 'Update':

You will be taken back to the 'Payment Methods' screen where your new card details will be shown. 

Add a new card as Backup

To add a secondary card as backup, select 'Add New':

Next enter your card details and address, then select 'Add':

You can either select the new card as 'Backup' or make it your primary payment method by selecting the tick:  

Check the information presented and select the 'Payment Method Details' to view your changes:

Now you have a primary and backup payment method saved:

Once complete select the 'Go to app' link and it'll take you back to Company Admin.