View my subscription details and change my payment method

The Company Admin portal provides a  view of your subscription details and an opportunity to change your payment method, if needed.

To access the Company Admin portal, simply log in using the same credentials you created during the Mailock registration process. Only users assigned with company Owner or Administrator roles will have access to this portal.

A link to the portal can be found here

Once logged in, select the 'Subscription' tab:

The Subscription tab will provide an overview of your current subscription details, including the number of licenses you hold and the associated costs.

To update your payment method, select the 'Update payment details' button: 

You'll see a 'Payment Methods' screen which shows your primary card being used. To change to an alternative card or add a backup card, select, 'Add New':

Next enter your new card details and select the 'Add' button:

Select an option to set the new payment method as either 'Primary' or 'Backup' and then 'Update':

This will take you back to the 'Payment Methods' screen, as below. If you need to switch the card listed as primary, select the arrow on the right of the card listed and amend accordingly. If you need to add any further cards select the 'Add New' option again. 

Once complete select the 'Go to app' link and it'll take you back to Company Admin.