The 'Two-Factor Authentication' (2FA) tab within 'Company Settings' provides the opportunity to enforce 2FA for your company owner/administrator accounts when they're logging into the Company Admin portal, adding an additional security layer.
Before enabling 2FA for your company owners and administrators, you need to set up 2FA for your own account. Click here to find out how to do this.
To enable this feature for your company Mailock owner and administrator users, please navigate to the Company Admin portal.
Log in using the same credentials that you registered with when creating your Mailock account. Please note that access to the portal is restricted to users who have been assigned company owner or administrator roles.
Once signed in, select 'Company Settings' and then the 'Two-Factor Authentication' tab:
Select the ‘Enforce 2FA’ to turn it on – the button slides to the right:
Once 'Enforce 2FA' has been switched on all company owners/administrators will be guided through the setup the next time they sign into Company Admin.
If you would like to switch 2FA off, click on the same button (so the button slides to the left):
Please be aware that disabling the 'Enforce 2FA' option will not automatically remove 2FA from the accounts of any owners/administrators who previously enabled it. Those users can deactivate 2FA from their accounts by following the guide provided here.