In the course of sending multiple emails each day to various recipients, it can be easy to overlook the need to secure messages that contain sensitive information with Mailock. This is where the concept of trigger words becomes essential.
When your users send emails from Outlook without choosing the secure sending option, the Mailock Add-In automatically scans the subject and body of the outgoing message for specific ‘trigger words.’ If it identifies any of these words, it prompts the user to consider sending the email securely, as illustrated below:
To create your own trigger word lists, click the ‘Use a set of trigger words tailored to your company’ radio button, as shown below, and type the words into the relevant list boxes; press the ‘Save’ button to commit your changes to the system:
There is also a 'Prevent users from disabling...' tick box at the bottom, ticked by default. If you would like to give your users the choice themselves to be able to turn it off within the add-in settings, untick the box.