Email verification codes are sent immediately after they're requested. If you're not receiving them there may be a number of things in play:
- check your spam/junk folder. If they're there most email apps give you the option to flag as 'not junk' to stop them going there in the future
- if you're a business user, the codes may be blocked by your company email security. Ask your IT team to trace the emails to find where they went
- if you have a Hotmail, Outlook, Live or MSN email address, add us as a safe sender as described here: Safe Senders in Outlook.com
- for other email providers instructions vary. As a general guide add us as a contact in your mail app, but if that doesn't help, check your mail app's help pages on how to add a safe sender
The codes are sent from notifications@beyondencryption.com.