Opening a secure message
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      Message expiry

      A Mailock message can only be opened for a limited amount of time. After that it expires and can no longer be accessed. The length of time before it expires depends on what type of Mailock account the sender has:

      Pro (paid):    A maximum of 365 days from date of send (set by the company owner/administrator) 
      Free:                21 days from date of send

      For more details, see our End User Licence Agreement

      The number of days left before the message expires is shown when a message is opened:

      If you save a copy of your message, the copy won't expire.

      See our article on how to save a copy