It's common to use more than one email address so we've made it easy to link those to one Mailock account. This means you can send and receive securely from your different email addresses all whilst being signed in to the one account.
Please note: This feature should be used to link your own email addresses only - other people’s email addresses require a separate account. For more information please see the End User Licence Agreement found here
If you have a Mailock subscription and would like to add other users to your company, please get in touch with us at: salessupport@beyondencryption.com and we'll be happy to assist.
Linking other email addresses can be done either via the web or the add-in, depending which Mailock interface you use.
Using Mailock for Web:
Log in to your account via our website and you'll be taken to the 'Email addresses' screen, as shown in the image below:
Click on the ‘+ ADD’ button
Enter the email address you would like to have linked to the account and then click 'Add email address':
You will need to verify you have access to the inbox, click on 'Send code'
An email will be sent to the address you just added:
Copy the verification code you've been sent and enter it in the 'Verify your email address' screen and click 'Verify code':
Now that you have added this email address, it will show in the 'Email addresses' section:
Using our Outlook Add-in
If you have our Outlook add-in installed and are signed in to Mailock using your main email address, when you try to send, or read an email from a different email address, Mailock will prompt you to link the address by verifying, like our example below.
Click on 'OK' :
Your email address is verified:
After successfully verifying your email address, you will be directed to view your secure message:
