Two-Factor Authentication (2FA)
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      3. Two-Factor Authentication (2FA)

      Using Microsoft authenticator for 2FA

      This guide will walk you through the process of setting up two-factor authentication (2FA) using the Microsoft Authenticator app. If you haven't already done so, please take a moment to review the introductory article on 2FA setup by clicking here before proceeding with this guide.

       

      Microsoft Authenticator

      If you have an Android device you'll see a screen like the one below for Google Play...

      Select 'Install' to download the application onto your device

      If you have an iOS device you'll see a screen like the one below for the Apple App Store...

      4-how-to-turn-on-two-factor-authentication-2FA-app-store-2b

      Once the application has downloaded, open it and select the option to 'Add account' or click the '+' at the top right.

      Select 'Personal account', then select 'Scan QR code:

      5-how-to-turn-on-two-factor-authentication-2FA-scanQR-1b

      Scan the QR code on the 'Enable Authenticator' page:

      6-how-to-turn-on-two-factor-authentication-2FA-scanning-1b

      Next you'll see your authenticator listed and a verification code will be displayed on your device, like our test example below:

      using-microsoft-authenticator-for-2FA-newux1-2b

      Enter the verification code provided from your device and select 'Test':

      using-microsoft-authenticator-for-2FA-newux2-2b

      You will then be presented with a screen displaying 10 new recovery codes that have been generated for your account.

      using-microsoft-authenticator-for-2FA-newux3-2b

      Save a copy of these codes and store them somewhere safe. If you lose access to your authenticator app, you can use your single use recovery codes to sign in to your account.

      Please note: without these codes you may lose access to your account.

       

      Upon returning to the '2FA' tab, you will see that your device has been successfully added.

      using-microsoft-authenticator-for-2FA-newux4-2b

      Your account is now successfully configured for two-factor authentication (2FA). From now on, whenever you log into your Mailock account, you will be required to complete the 2FA verification process to ensure your account's security.