When sending a secure email to your recipient, you will be prompted to choose between the following authentication challenges:
Option 1. SMS Challenge
SMS code verification is a popular choice for businesses, as consumers are becoming increasingly familiar with using their mobile phones to access digital services quickly and easily.
To use this option, simply enter your recipient's mobile number in the designated field. Once the secure message is sent, a text message containing a unique code will be delivered to that device.
Only this code will allow access to the message.
Option 2. Question & Answer Challenge
Alternatively, Mailock offers a Q&A option, allowing you to type in your own authentication question to send to recipients.
Upon receiving your secure message, the recipient will be presented with the challenge question you have set.
Here are some tips to help you create a secure question.
With both authentication challenges, recipients will have 5 attempts to enter the correct code or answer. If they are unsuccessful, the secure message will be automatically revoked, and both the sender and recipient will receive a notification informing them of this action.