Mailock For Providers
Secure email for
financial providers
Exchange sensitive information with staff, contact centres, advisers, and customers in compliance with FCA and ICO guidelines.
Safe communication with colleagues, advisers, and customers
As a financial services provider or platform, protecting sensitive data is essential for trust and compliance. Ensure secure and efficient communication by exchanging information via email with confidence.
- Manually encrypt individual emails
- Trigger encryption using keywords
- Automate document encryption at scale
- Integrate with your product using our API
The Recipient Experience
Step-by-step
1. Receive
Recipients receive a notification in their inbox.
2. Identify
If an authentication challenge is set, they'll need to pass it to unlock the message.
3. Reply
They can then read and reply securely, attaching any files before hitting 'send'.
Customer choice
Drive action with
80% open rates
Deliver where you'll get a response
According to research, consumers prefer to use email when they deal with businesses - but without additional protection it isn't secure. Mailock empowers businesses and customers to exchange sensitive information safely.
Portal usage
3 clicks to what
customers need
Push comms to pull portal usage
Organisations have developed digital portals to deliver on the immediacy customers expect, only to be met with low uptake. By engaging people at their email inbox, Mailock can draw users into your customer portal.
Digital transformation
95% savings on
print and post
Protect data and your bottom line
Transformation is top of the agenda but print and post are still embedded when it comes to confidential documents. With rising postal costs and delays, digitising sensitive comms can have significant bottom line impact.
Compliance
Regulatory guidance
Comply with FCA and ICO guidance.
Encrypt personal information (GDPR)
Record proof-of-delivery (MIFID II)
Protect customers (Consumer Duty)
Are you encouraging customers to send their information into your business unsecured? The FCA's Consumer Duty is a mandate to provide easy-to-understand communications and protect customers from financial harm.
Download the financial services email compliance fact sheet
Encrypt
Challenge
Authenticate recipients using email verification, SMS code, question-and-answer, or Unipass ID.
Connect
Tap into our API for timestamped BI/MI analytics (e.g., delivery, access, revoke).
Engage
Audit
Automate
A trusted community
In financial services, different relationships require varying levels of verification and compliance. Our integration with Origo's Unipass Identity, trusted by over 45,000 advisers, ensures secure, compliant inter-industry communication that adapts to each recipient. With Mailock, user engagement becomes a security asset, making it easy to protect sensitive information.
Hit ESG goals
Strengthen your environmental, social, and governance proposition. Businesses with strong ESG goals achieve higher equity returns and reductions in bottom-line risk.
Cut ops costs
Over 9.5 billion documents are sent in the UK each year. In the UK financial services industry alone, digitising a portion of print and post operations could save £1.3 bn.
Protect data
The most common cause of data exposure is sending an email to the wrong person. Cover your staff and any sensitive information you send with message revoke.
Questions?
Talk to us
Book a demo with our team to see Mailock in action and get your questions answered.
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