Use Case: Email Security

Secure sensitive

customer emails

If you can't securely exchange emails with customers, sensitive information is at risk of being compromised.

Customer support agent using CRM call system and sending secure email

Email and its risks

Email was never designed to be secure, yet it has become the backbone of digital communications. Without the ability to secure emails and attachments properly, sensitive data can easily fall into the wrong hands. When communicating with customers, it is crucial to ensure that information is emailed securely.

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Email & sensitive data

Colleagues looking to solve email mistake

Sending 'in the clear'

Research suggests 52% of us have sent an email containing confidential information when we shouldn't have.

Serious meeting about email misfire

Email interception

Unencrypted emails sent 'in the clear' can be intercepted by malicious parties at any point on their journey.

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Inbox takeover

Even emails protected by basic encryption can be opened by someone who gains access to a recipient's inbox.

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Human error

Emails sent to the wrong person are the top cause of a breach according to the Information Commissioner's Office.

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Consumer preference

An emerging consumer segment, 'privacy actives', will switch providers if they don't feel their data is protected.

Meeting with colleagues about email security

Cost of a breach

The average data breach costs a business $4.45 million in interruption, infrastructure, and regulatory fines.

Burnout is a

major risk factor

In our research on staff burnout after the pandemic, we explored how the impact of remote working on wellbeing affects company cybersecurity imperatives.

2 times more likely

Weaker passwords

Burned out employees are 2x as likely to pick weak passwords.

44% of cyber incidents

Human error

44% of cyber incidents caused by error are self-attributed to fatigue.

30% more likely

Lack of support

Home workers are 30% more likely to have declining mental health.

Understand the remote risks

We assessed evidence from over 43 sources for definitive answers on the link between remote working and cyber risk.

Protect every

confidential email

We've designed Mailock secure email to help companies fulfil their data protection obligations and engage their customers. Deliver sensitive information digitally and securely, without compromising the customer experience.

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Encrypt

Deliver emails and attachments with robust end-to-end AES-256 encryption.
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Challenge

Authenticate recipients using email verification, SMS code, question-and-answer, or Unipass ID.
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Engage

Recipients can read messages, download attachments, and reply easily and securely.
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Audit

Timestamped audit trails track secure message opens, clicks, and downloads for proof of delivery and receipt.
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Revoke

Messages can be revoked at user or admin level, immediately restricting access in a breach situation.
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Automate

Deliver at scale with Mailock Automated, an optional add-on for batched and bulk delivery using automation.

For your business...

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Fully compliant

Comply with FCA/ICO requirements to encrypt sensitive data and record proof-of-delivery.

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High response rates

Deliver to the inbox, where your customers will respond. Mailock generates open rates over 80%.

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Easy integration

Integrate with Outlook/M365 alongside your CRM, antivirus, and server-side signature tools.

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Managed service

Use our managed cloud service or host the Mailock software on-premise with our support.

For your customers...

A secure thread
to your business

Share the power to email securely

It’s not enough to protect information one way. Mailock makes it easy for customers to securely reply to your emails.

Customers receiving encrypted email and replying

Easy to use

Excellent service as always. Very easy to use. Well done Beyond Encryption!

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Kim

Excellent service

My query was dealt with efficiently & promptly. You were very patient!

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Clarissa

Safe & secure

Fast - and good to know my details are safe. Easy for me to work out.

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James

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Download

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Questions?

Talk to us

Book a demo with our team to see Mailock in action and get your questions answered.