Mailock® Pro

Keep client email

exchanges safe

Secure email for web and desktop

Safely exchange client information by email in line with regulatory guidance. Use with Windows Outlook or your web browser.

Professional man reading an encrypted email on a laptop

Exchange sensitive

information, simply

You are obliged to protect sensitive data, but your clients demand easy access to information. Effortlessly exchange messages and files by email, without compromising your business.

  • Secure outbound emails and replies
  • Prevent ‘wrong recipient’ mistakes
  • Use with Outlook or your web browser
adviser using mailock with unipass_compressed

Send & receive

How it works

1. Send

Start a secure email from your desktop or web browser, choosing from a range of authentication challenges.

Secure Mailock send button in email client

2. Receive

Recipients receive a notification in their inbox and must pass your authentication challenge to unlock the message.

Enter the code screen to unlock your Mailock secure email

3. Reply

Replying is easy - recipients can use Mailock for desktop or web to keep sensitive messages and files secure.

Enter the code to unlock your Mailock secure email
Secure Mailock send button in email client
Enter the code screen to unlock your Mailock secure email
Enter the code to unlock your Mailock secure email

Security

Protect data

from interception

Secure emails and replies

Start encrypted email exchanges with a click, verifying your recipients to guarantee a safe connection. Protect messages and attachments on delivery and when your clients reply.

Couple sending a secure email reply

Prevention

Stop mistakes

before it's too late

Trigger sensitive data alerts

Prevent against the top cause of a data breach - emails sent to the wrong people. Mailock won’t let you send sensitive data without confirming its security.

Mailock trigger word warning interface

Integration

Secure email

where it suits you

Use with Outlook or on the web

Secure emails using the Mailock Outlook add-in for Windows, our secure web app, or upgrade to our Enterprise plan to integrate with any email client or provider.

Outlook static GIF - sending a secure email

Compliance

Regulatory guidance

A secure email service that helps you comply with data protection regulations

Encrypt personal information (GDPR)

The Information Commissioner's Office (ICO) and Financial Conduct Authority (FCA) require businesses to encrypt sensitive data transferred digitally. The ICO can levy fines of up to £17m for non-compliance (or 4% of turnover).

Record proof-of-delivery (MIFID II)

All businesses should record digital communications and retain proof-of-delivery to align with ICO guidance. Proof-of-receipt is also required by the FCA for certain types of document (e.g., KIDs).

Protect customers (Consumer Duty)

Are you encouraging customers to send their information into your business unsecured? The FCA's Consumer Duty is a mandate to provide easy-to-understand communications and protect customers from financial harm.

Testimonial

I just think about
it as being email.

It hasn’t changed the way we work. Email is how most of our clients want to communicate and Mailock acts as a second pair of eyes.

Sam Whybrow Director, Thanks Wealth Planning
A professional man on phone and laptop at the same time in his office
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Features

Secure your emails
without switching

Sign up to Mailock Pro to start securing messages and attachments using your existing email setup.

Inbox icon

Compose

Compose secure emails in Windows Outlook or our web app. Create your message, add attachments, select your challenge and send.

Data warning icon

Prevent

Catch sensitive emails before it's too late with custom trigger words. If they're included in a message, you'll be alerted to send it securely.

Encryption icon

Encrypt

Your emails and attachments are secured with end-to-end AES-256 encryption - virtually impenetrable protection for sensitive data.

Customer identity icon

Challenge

Select from a range of authentication types including SMS, question-and-answer, and Unipass ID to make sure the right people gain access.

Read notification icon

Monitor

Read notifications tell you when your messages are opened, so you can follow up at the right time.
Lightbulb icon

Engage

Recipients can reply easily via Outlook or on the web, keeping all their information secure.
Checklist icon

Audit

The sent message tracker gives you an auditable log of all your secure emails including if and when they were accessed.
Revoke icon

Revoke

Revoke secure emails sent in error, even if they've already been opened - your recipients will lose access to retrieve them immediately.

Download the Mailock
Pro Data Sheet

250K+
Users
2.1K+
Companies
1.6M+
Recipients
Head of compliance looking and smiling in office

Use Case

Ensure compliance

Secure email communications are crucial for compliance with regulatory guidance. Fulfil your obligations to protect sensitive data.

Relationships director thinking about customer experience

Use Case

Drive engagement

Another click is another point of friction. Mailock boosts open and response rates by delivering confidential information to customers' inboxes.

We have no outbound email security

Use case

Strengthen security

If you can't securely exchange emails with clients, it's likely sensitive data is being compromised. Strengthen your outbound email security with Mailock.

man helping colleague to use secure email system

Questions?

Talk to us

Book a demo with our team to see Mailock in action and get your questions answered.

Case studies

  Hear from our users

3 min read
Professional team looking at laptop in office
FinServ
08 08 24

Keeping Client Communications Secure At Mortgage Advice Bureau

Learn how Mortgage Advice Bureau streamlined compliance, improved efficiency, and protected sensitive information effectively with Mailock.

7 min read
MPA Financial Management
FinServ
26 02 24

MPA Financial Management Uses Mailock to Support & Safeguard Clients

Learn how MPA Financial Management supports and safeguards clients at an affordable price, using Mailock secure email.

6 min read
Rapport financial strategists
FinServ
05 05 23

Boosting Security And Engagement At Rapport Financial Strategists

Rapport Financial Strategists improved the security and effectiveness of their client communications at an affordable price, using Mailock secure email.

Questions?

FAQs, answered

What is Mailock Pro?

Mailock Pro is a secure email solution designed to protect client data through email encryption and authentication, ensuring compliance with email data protection regulations.

How does Mailock Pro secure emails?

Mailock Pro uses end-to-end AES-256 encryption to secure emails and attachments. It also offers multi-factor authentication options, such as SMS codes and security questions, to verify recipients.

Can recipients reply securely to Mailock Pro emails?

Yes, recipients can read and reply to secure messages for free using the Mailock secure browser app. They also get a few free secure sends to use as needed.

Is Mailock Pro compliant with data protection regulations?

Yes, Mailock Pro helps businesses comply with various data security regulations, such as GDPR, by encrypting personal information and providing proof-of-delivery for digital communications.

What happens if I send an email by mistake?

Mailock Pro allows you to revoke secure emails even after they've been opened, ensuring that sensitive information is not compromised.

How can I start using Mailock Pro?

You can start a 14-day free trial by visiting the Mailock Pro subscription page and signing up.