Mailock® Automated
Deliver secure
email at scale
Transform customer communications
Send sensitive information by email at high volume. Engage customers and cut delivery costs while upholding the highest standards of security and compliance.
Inbox delivery for
sensitive information
Our Mailock Automated plan enables you to batch, secure, and deliver sensitive emails and attachments to a large customer base.
- Drive high response rates
- Cut postal and carbon costs
- Protect data with advanced security
Automated sending
Step-by-step
1. Delivery
Route your sensitive communications through Mailock, providing any necessary details to authenticate recipients.
2. Authentication
If a recipient authentication challenge is set, your customers will need to pass it to unlock their messages.
3. Response
Replying is easy - recipients can use Mailock for desktop or web to keep sensitive contents secure.
Security
Ensure security
& compliance
Data security is paramount when handling sensitive customer information. Encrypting messages and attachments and verifying recipient identity can ensure your emails reach the right people securely.
Efficiency
Transform analogue
delivery processes
Recorded postal delivery is not only carbon-intensive, it’s becoming increasingly costly. Our research with consultancy Project Rome found that secure email delivery can save companies up to 95% vs traditional mail.
Lower costs
We found that for enterprise financial services companies with high outputs, secure email can generate 95% savings on print, pack, and post.
Carbon savings
Taking into account the full lifecycle of paper production and delivery, secure email can help businesses to reduce their carbon impact by over 80%.
Results to be proud of
By applying the findings to our existing base, we were able to show our client, Aegon, that it has saved 270 tonnes of CO2 since joining our service in 2019.
Engagement
Cater to customers’
channel of choice
The research shows consumers tend to prefer email over post and document portals when receiving information from businesses. Deliver sensitive information where your customers are most likely to engage with it.
Happy recipients:
Quick and helpful
Very quick and helpful service. Easy to understand and efficient. Thanks!
Jenny
Not too complicated
Not complicated for me at all, so must be very easy for younger generations!
Chris
My data is safe
Good to know my data is safe! Easy to use once you get started.
Sylvia
Data security
Comply with regulatory guidance
Protect data in line with regulatory guidance (FCA/ICO).
Encrypt personal information (GDPR)
Record proof-of-delivery (MIFID II)
Protect customers (Consumer Duty)
Are you encouraging customers to send their information into your business unsecured? The FCA's Consumer Duty is a mandate to provide easy-to-understand communications and protect customers from financial harm.
Already an Enterprise user?
See how easy it is to upgrade to Automated.
Features
No more post.
Digitise and deliver.
Secure and accelerate customer email communications using email encryption and multi-factor recipient authentication.
Encrypt
Deliver emails and attachments with robust end-to-end AES-256 encryption.
Challenge
Authenticate recipients using email verification, SMS code, question-and-answer, or Unipass ID.
Analyse
Tap into our API for timestamped BI/MI analytics (e.g., delivery, access, revoke).
Engage
Recipients can read messages, download attachments, and reply easily and securely.
Audit
Revoke
Revoke sent secure emails from user/admin level audit trails or using the Mailock API.
Download the Mailock
Automated Data Sheet
Deployment
Deploy your way
Our automated secure email delivery solution is designed to integrate with any setup.
Managed service
Use our managed cloud appliance or host the service in your own infrastructure.
Storage location
Store your encrypted data in our default EU location or on your dedicated server.
White-labelling
Customise Mailock's recipient journeys to offer a fully branded experience.
Multi-branding
Support multiple, separate brands - ideal for businesses with diverse offerings or clients.
Multi-tenancy
Choose between single or multi-tenant plans to suit your budget and usage volume.
Encryption triggers
Trigger the encryption process using rules, x-headers, or keywords.
Use Case
Cut delivery costs
Rising costs and inefficiencies make recorded post a cost you could do without. Reduce the outlay with digital recorded delivery®.
Use Case
Boost engagement
Another click is another point of friction. Mailock boosts open and response rates by delivering confidential information to customers' inboxes.
Use Case
Drive portal usage
Nobody wants to be forced to ‘log in online’ to get their information. Drive portal interactions by delivering documents to email inboxes, securely.
Questions?
Talk to us
Book a demo with our team to see Mailock in action and get your questions answered.
Case studies
Hear from our users
Why Mailock And Paragon Were Chosen By HSBC Security Services
HSBC Security Services selects Beyond Encryption’s (BE) market leading email security system as a key part of a large-scale transformation programme.
How The Right Mortgage Keeps Email Data Safe With Mailock
The Right Mortgage’s forward-thinking approach to data protection using Mailock email encryption frees them from communications risk.
Questions?
FAQs, answered
What is Mailock Automated?
Mailock Automated is a solution for delivering secure emails at scale. It allows businesses to send sensitive customer communications automatically, ensuring data protection and regulatory compliance while maximising efficiency.
How does Mailock Automated secure emails?
Mailock Automated uses end-to-end AES-256 encryption to secure emails and attachments. It routes sensitive document outputs through the Mailock system and provides recipient authentication to ensure secure delivery.
What are the benefits for customer engagement?
Mailock Automated enhances customer engagement by delivering statements, policies, and other private data directly to their email inboxes. This method increases digital engagement and ensures customers can respond securely using their existing email addresses.
How can Mailock support our ESG goals?
Switching from print and post to secure email delivery with Mailock Automated significantly reduces costs and carbon emissions. For enterprise financial services companies, it can generate up to 95% savings on print, pack, and post costs, and over 80% reduction in carbon impact.
Can we integrate it with our existing systems?
Yes, Mailock Automated integrates seamlessly with Microsoft 365 and other mail flow logic such as antivirus and signature systems. It also offers API access for advanced analytics, automation, and integration with CRM systems.
How does it help with regulatory compliance?
Mailock Automated helps businesses comply with regulations from the ICO and FCA by ensuring that all digital communications are encrypted and protected. It provides audit trails for all message activities, including sends, opens, and revoke calls, ensuring proof-of-delivery and compliance with data protection guidelines.